.support-main {
  width: var(--page-width);
  margin: 0 auto;
  padding-top: 28px;
}

.support-page h2 {
  margin: 0 0 16px;
  font-size: 1.25rem;
  line-height: 1.4;
}

.support-empty {
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: var(--surface);
}

.support-empty h2 {
  margin-bottom: 8px;
}

.support-empty p {
  max-width: 60ch;
  margin: 0;
  color: var(--muted);
  line-height: 1.75;
}

.support-admin-bar {
  display: grid;
  gap: 12px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: var(--surface);
}

.support-admin-note,
.support-sync-status {
  max-width: 70ch;
  margin: 0;
  color: var(--muted);
  font-size: 14px;
  line-height: 1.7;
}

.support-sync-status:empty {
  display: none;
}

.support-admin-bar .secondary-button {
  justify-self: start;
}

.support-page button.secondary-button {
  min-height: 44px;
  padding-block: 11px;
  line-height: 20px;
  align-self: start;
}

.support-session {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 16px;
  margin-top: 16px;
}

.support-session:has(#support-session-status:empty) {
  display: none;
}

.support-session p,
.support-list-status,
.support-operation-status {
  margin: 0;
  font-size: 14px;
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.support-session p,
.support-list-status {
  color: var(--muted);
}

.support-list-status[data-state="error"] {
  color: var(--danger);
}

.support-operation-status {
  color: var(--success);
}

.support-list-status:not(:empty),
.support-operation-status:not(:empty) {
  margin-bottom: 12px;
}

.support-layout {
  display: grid;
  gap: 24px;
  margin-top: 20px;
}

.support-layout aside {
  min-width: 0;
}

.support-list-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.support-list-heading h2 {
  margin: 0;
}

.support-list-heading .secondary-button {
  flex: 0 0 auto;
  padding-inline: 16px;
  font-size: 14px;
}

.support-create-panel {
  margin-top: 20px;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.support-create-panel summary {
  min-height: 48px;
  padding: 12px 4px;
  color: var(--accent);
  font-weight: 700;
  cursor: pointer;
}

.support-create-panel form {
  padding: 8px 0 16px;
}

.support-page form {
  display: grid;
  align-content: start;
  align-items: start;
}

.support-page form label:not(:first-child) {
  margin-top: 16px;
}

.support-page form .field-help {
  margin-top: 8px;
}

.support-page form .primary-button {
  width: 100%;
  min-height: 52px;
  margin-top: 12px;
}

.support-page .field-help,
.support-page .field-error {
  margin-inline: 0;
  font-size: 14px;
  line-height: 1.65;
}

#support-detail-error:not(:empty) {
  margin-bottom: 12px;
}

.support-page button:disabled {
  color: var(--muted);
  background: var(--surface-muted);
  box-shadow: none;
  transform: none;
}

.support-list {
  margin: 0;
  max-height: 252px;
  overflow-y: auto;
  overscroll-behavior-y: contain;
  padding: 0;
  border-top: 1px solid var(--line);
  list-style: none;
}

.support-list button {
  width: 100%;
  min-height: 72px;
  padding: 10px 12px;
  border: 0;
  border-bottom: 1px solid var(--line);
  color: var(--accent);
  background: transparent;
  font: inherit;
  font-weight: 700;
  text-align: left;
  overflow-wrap: anywhere;
  cursor: pointer;
}

.support-list button:hover:not(:disabled) {
  background: var(--surface-muted);
}

.support-list button[aria-current="true"] {
  color: var(--ink);
  background: var(--surface-muted);
}

.support-list button:focus-visible {
  outline: 3px solid var(--focus-ring);
  outline-offset: -3px;
}

.support-ticket-id {
  display: block;
  color: var(--muted);
  font-size: 14px;
  font-weight: 500;
}

.support-ticket-title {
  display: -webkit-box;
  overflow: hidden;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  font-size: 15px;
  line-height: 1.6;
}

.support-ticket-category {
  display: block;
  color: var(--muted);
  font-size: 13px;
}

#support-no-tickets {
  margin: 12px 0 0;
  color: var(--muted);
}

.support-conversation {
  min-width: 0;
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: var(--surface);
}

.support-conversation h2 {
  overflow-wrap: anywhere;
  line-height: 1.5;
  text-wrap: pretty;
}

.support-conversation-empty {
  margin: 0;
  color: var(--muted);
  line-height: 1.75;
}

.support-conversation-empty[hidden] {
  display: none;
}

#support-messages {
  margin: 0;
  padding: 0;
  list-style: none;
}

#support-messages li {
  padding: 16px 0;
  border-top: 1px solid var(--line);
}

#support-messages strong {
  font-size: 14px;
}

#support-messages p {
  margin: 6px 0;
  line-height: 1.8;
  max-width: 70ch;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

#support-messages small {
  color: var(--muted);
  font-size: 14px;
  line-height: 1.6;
}

.support-message-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 10px;
}

.support-delivery {
  font-size: 14px;
  font-weight: 600;
}

.support-delivery[data-state="delivered"] {
  color: var(--success);
}

.support-delivery[data-state="pending"],
.support-delivery[data-state="sending"] {
  color: var(--warning);
}

.support-delivery[data-state="failed"],
.support-delivery[data-state="unknown"] {
  color: var(--danger);
}

#support-reply {
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.support-upload {
  min-width: 0;
  margin-top: 16px;
}

.support-upload > label {
  display: block;
  margin-bottom: 8px;
}

.support-upload input[type="file"] {
  width: 100%;
  min-width: 0;
  min-height: 44px;
  padding: 8px;
  font: inherit;
}

.support-upload input::file-selector-button {
  min-height: 44px;
  margin-right: 8px;
  padding: 8px 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  color: var(--accent);
  background: var(--surface);
  font: inherit;
  cursor: pointer;
}

.support-upload-list {
  display: grid;
  gap: 12px;
  margin: 12px 0 0;
  padding: 0;
  list-style: none;
}

.support-upload-list:empty,
.support-upload .field-error:empty {
  display: none;
}

.support-upload-item {
  display: grid;
  min-width: 0;
  gap: 8px;
  padding-block: 12px;
  border-top: 1px solid var(--line);
}

.support-upload-name,
.support-upload-status {
  overflow-wrap: anywhere;
  font-size: 14px;
  line-height: 1.6;
}

.support-upload-status {
  color: var(--muted);
}

.support-upload-item[data-state="failed"] .support-upload-status {
  color: var(--danger);
}

.support-upload-item progress {
  width: 100%;
  height: 12px;
  accent-color: var(--accent);
}

.support-upload-item button {
  justify-self: start;
}

.support-message-images {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-block: 12px;
}

.support-message-images a,
.support-upload-item a {
  display: block;
  width: min(160px, 100%);
}

.support-message-images img,
.support-upload-item img {
  display: block;
  width: 100%;
  height: 120px;
  border-radius: var(--radius-sm);
  object-fit: contain;
  background: var(--surface-muted);
}

.support-image-expired {
  display: flex;
  align-items: center;
  justify-content: center;
  width: min(160px, 100%);
  min-height: 80px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  color: var(--muted);
  font-size: 14px;
}

.support-mail-log {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--line);
}

.support-mail-log ul {
  margin: 0;
  padding: 0;
  list-style: none;
}

.support-mail-log li {
  display: flex;
  flex-wrap: wrap;
  gap: 4px 16px;
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
  font-size: 14px;
  overflow-wrap: anywhere;
}

.support-mail-log time,
.support-mail-log > p {
  color: var(--muted);
}

.support-mail-log > p {
  margin: 12px 0 0;
  font-size: 14px;
}

@media (min-width: 640px) {
  .support-admin-bar {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }

  .support-sync-status {
    grid-column: 1 / -1;
  }

  .support-page form .primary-button {
    width: auto;
    justify-self: start;
    min-width: 180px;
  }
}

@media (min-width: 900px) {
  .support-layout {
    grid-template-columns: minmax(280px, 340px) minmax(0, 1fr);
    align-items: start;
    gap: 24px;
  }

  .support-list {
    max-height: 384px;
  }

  .support-conversation {
    padding: 24px;
  }
}